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This week we will explore the insights shared by professor of marketing Dr. Eli Jones on the How to Succeed podcast.

Join Mike Montague and Dr. Eli Jones as they discuss the importance of developing a people-centered culture in firms and emphasize the four essential results of a sense of belonging: discretionary effort, values congruence, team innovation, and cooperation.


He emphasizes the importance of focusing on commonalities rather than differences, and he presents findings from his research into developing a culture that promotes these goals. The program finishes with Dr. Jones discussing his idea of success and the necessity of not giving up before receiving blessings.

Tune in to discover how highlighting commonalities can lead to a more collaborative and engaged workforce. Don't miss out on the insights shared in "Making Differences Work" by Dr. Eli Jones and Paul Sarvadi as well.

Key Topics & Timestamps

  • 00:00:13 - Introduction to the Podcast and Guest, Dr. Eli Jones
  • 00:01:14 - Focus on Building a People-Centered Culture for Enhanced Employee Engagement
  • 00:07:53 - Transition From the Corporate World to Academia
  • 00:11:12 - Importance of Diverse Perspectives in Decision-Making
  • 00:12:16 - Building a People-Centered Culture Starting With Hiring and Aligned Values
  • 00:20:09 - The Challenge of Multiple Values and Metrics
  • 00:27:10 - Definition of Success and Learning From Failure

Key Takeaways

  • Building a People-Centric Culture: Organizations should focus on creating a culture that enhances a sense of belonging, aligns values, inspires creativity, and fosters collaboration to improve employee engagement.
  • Highlighting Commonalities: Rather than focusing on differences, organizations should celebrate commonalities among employees to build a cohesive and collaborative workplace.
  • The Impact of a People-Centric Culture: Research shows that a people-centric culture can lead to increased discretionary effort, team creativity, values alignment, and collaboration within an organization.
  • Selection Process: Hiring employees who align with the organization's core values is crucial in building a people-centric culture from the start.
  • Metrics and Incentives: Organizations should align their metrics and incentives with their desired culture to avoid conflicting priorities and encourage collaboration.

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